FAQ
WHERE IS GREYSTONE TABLE LOCATED?
We are based out of the Los Angeles, California area. We service all of California and the rest of the contiguous United States.
HOW DOES IT WORK?
Add items from the website to a quote list, just like you would a shopping cart, and submit to receive rental availability for your event date and a formal rental quote. You may also email us directly or through the contact page to inquire. All items are rented à la carte. We deliver and pick up your rental order from your event venue.
DO YOU HAVE A RENTAL MINIMUM?
Our rental minimum for local orders is $300. If your event is based outside of our local delivery area, please inquire for the applicable rental minimum.
CAN YOU EXPLAIN INVENTORY SIZES?
You can use any size for any course. It really depends on your needs and preferences. For instance, you may prefer your salad course on a "large" plate or, you may want a "medium" plate for your entrée course at a luncheon. However, below is how each size is most typically used.
PLATES:
Large Plate - Entrée
Medium Plate - Salad and/or Dessert
Small Plate - Bread Plate or Amuse Bouche.
FLATWARE:
Large Knife/Fork/Spoon - Entrée Course
Medium Fork - Salad, Dessert and/or Appetizer
Medium Spoon - Dessert and/or Appetizer
DO YOU OFFER WILL CALL?
Yes! You may will-call orders from our Los Angeles location in Atwater Village. Will-call orders must be placed in advance. Some restrictions apply and pick up/return times are by appointment only.
DO YOU SELL YOUR ITEMS?
Unfortunately, we do not yet offer our products for purchase. All items currently listed are for rent only and the price listed is the rental price per piece. We hope to sell our products soon! Make sure you are on our email list to receive updates.
DO YOU SERVICE EVENTS OUTSIDE OF CALIFORNIA?
Absolutely! Please inquire for rental minimums and transportation costs. All orders are delivered by a Greystone Table representative and delivery fees are based on distance and travel time.
DO YOU PROVIDE SAMPLES OF INVENTORY?
We do! As long as you have a quote on file with us and a confirmed event date and venue, we can provide inventory samples to you. Delivery fees may apply.
DO YOU SHIP SAMPLES?
Yes! Due to the delicate nature of our products, we limit the amount of pieces that are shipped by mail. You are responsible for all inventory fees and shipping fees. However, If you place a rental order with us, we would credit the amount you spent towards your rental order. Feel free to inquire for more details.
DO YOU SHIP RENTAL ORDERS?
Due to the delicate nature of our products, we do not currently ship rental orders in the mail. Instead, our team hand delivers the rental items to you.
DO YOU CARRY ANY OTHER ITEMS NOT LISTED ON YOUR WEBSITE?
Our website is always being updated and typically includes all inventory we have available for rent. We are continuously adding new products to our inventory so please feel free to ask if you do not see something you are looking for.
DO YOU SET THE TABLE FOR MY EVENT?
Generally, the answer is no. Your planner or catering staff can usually handle this for you. If your event is local in the Los Angeles area, we may be able to make an exception and a table setting fee will apply. Please inquire for more details and availability.
WHEN RENTING TABLEWARE FOR MY EVENT, DO I NEED TO WASH THE ITEMS BEFORE RETURNING?
We do all the dishwashing for you! Your order will include instructions on caring for your items during the rental period and all you need to do is repack the dirty dishes back into the proper crates. Our team will wash all rental inventory when received back at our warehouse.
FOR WHAT TYPE OF EVENTS DO YOU PROVIDE TABLEWARE?
We service every type of event for all occasions and carry large quantities of inventory. While no special occasion is needed to rent tableware, some of our events include: wedding, engagement party, bridal shower, baby shower, anniversary, bachelorette, birthday party, private dinner, corporate event, Thanksgiving, holiday celebrations, intimate backyard gathering, VIP dinner. Whatever the occasion, we look forward to setting the table with you soon!
